Last updated: 16 October 2026

This Privacy Policy explains how Shaker Hamdan Leather Industries Establishment, trading as Aldabag Leather Craft (“we”, “us”), collects, uses and protects your personal information when you visit aldabag.net or place an order with us.

1. Information We Collect

Information you give us:

When you place an order: your name, phone number, email address and delivery address, plus any order notes or personalization details (such as a name to be engraved or stitched).
When you contact us or request a quote: the details you enter in our contact or corporate quote forms, or send us by email, phone or WhatsApp. For corporate orders this may include your company name and the names of gift recipients.
When you subscribe to our newsletter: your email address.
When you create an account: your login details and order history.

Information collected automatically:

Technical information such as your browser type, device and pages visited, collected through cookies and similar technologies (see Section 5).
If you start checkout but do not complete your order, the details entered so far (such as your email or phone number) may be saved so we can remind you about your cart.

Payment information: We do not collect or store card details. CliQ transfers are made through your own bank or payment app, and cash on delivery is paid to the courier.

2. How We Use Your Information

We use your information to:

Process, produce, personalize and deliver your orders.
Contact you about your order, delivery or custom request by phone, WhatsApp or email.
Reply to your questions and prepare corporate quotations.
Send you our newsletter and offers, only if you subscribed. You can unsubscribe at any time.
Remind you about an incomplete order.
Improve our website, products and service, and protect the website against misuse or fraud.
Comply with our legal and accounting obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We share it only when needed:

With delivery companies, so they can deliver your order (name, phone number and address).
With service providers who help us run the website, such as hosting, email and website tools, who may only use it to provide their services to us.
When required by law or by a competent authority in Jordan.

4. How Long We Keep Your Information

We keep order information for as long as needed to fulfil the order and meet our legal and accounting obligations. Newsletter data is kept until you unsubscribe. Abandoned-cart data is deleted automatically after a limited period. Messages and quote requests are kept for as long as needed to handle your request.

5. Cookies

Our website uses cookies to keep your cart working, remember your preferences, keep you signed in and understand how the website is used. Essential cookies are needed for the shop to work. You can accept or decline non-essential cookies through the cookie banner, and you can also delete or block cookies in your browser settings. Blocking essential cookies may stop the cart and checkout from working.

6. Protecting Your Information

We use secure (HTTPS) connections and reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data and limit access to those who need it.

7. Your Rights

You can ask us to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Delete your information, unless we need to keep it for legal or accounting reasons.
Stop sending you marketing messages.

To make a request, contact us using the details below.

8. Third-Party Links

Our website links to other websites and services, such as Instagram, Facebook and WhatsApp. Their own privacy policies apply when you use them, and we are not responsible for their practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with its “Last updated” date.

10. Contact Us

For any question about your privacy or this policy:

Email: [email protected]
Phone / WhatsApp: +962 78 654 6240
Address: Amman, Jordan